Contact Us

support@kutira.app — for anything to do with your account, a household, a payment that did not go through, or a bug. This is the right address for almost everything, and the fastest one.

• We reply within 1 business day, and within 3 business days at the very outside.
• Email from the address on your account so we can find you without asking.
• For a payment problem, include the date and amount — that is enough for us to trace it.

support@kutira.app, same address. Refund requests are answered within 3 business days. See the Refund & Cancellation policy for what we can and cannot refund, and how long the money takes to reach you.

privacy@kutira.app — to ask what we hold about you, to correct it, to export it, or to have it deleted. We respond within 30 days, as required.

legal@kutira.app — for questions about our Terms of Service, notices, and anything a lawyer sent you here about.

security@kutira.app — if you have found a vulnerability, please tell us here rather than posting it. We acknowledge reports within 2 business days and we will not pursue anyone who reports a genuine issue in good faith.

Monday to Friday, 10:00 to 18:00 IST, excluding Indian public holidays. Email sent outside those hours is answered on the next working day.

Kutira Protocol Inc., Indiranagar, 80 Feet Road, Bengaluru, Karnataka 560038, India. Post reaches us, but email is considerably faster.